Frequently Asked Questions About Gothic Christmas Ornaments
Orders & Availability
Reissuance of a design is never guaranteed. Some may return in future releases, depending on availability, demand, and production capacity. Mini Monsters are released for a limited time and do not return.
If something speaks to you, it’s best not to assume it will be available in the future.
New designs are released in curated drops.
Each release is produced in small batches and quantities are limited.
No holds or preorders are offered. There is no waitlist.
Availability is first come, first claimed at the time of release.
Each piece is designed, printed, and finished individually in small batches.
Only a limited number can be produced without compromising quality.
Custom work, commissions, and modifications are not currently offered.
All designs are released as part of curated collections and are not altered once produced.
Product Details
Each piece is 3D printed in high-detail resin.
They are lightweight, durable, and designed for display.
Each piece is finished individually, so slight variations in tone and detail are expected. Color may also vary slightly depending on lighting and screen settings.
Use & Display
They are designed for flexible placement.
Trees, stands, shelves, bouquets, or anywhere you choose to put them.
Each ornament includes an integrated loop as part of the design. Hooks are not included.
Indoor use is recommended.
Extended exposure to moisture, heat, or direct sunlight may affect the finish over time.
Shipping & Handling
Orders are typically processed within 7-10 business days.
Delivery time depends on your location and selected shipping method.
Each piece is carefully wrapped and secured for transit.
Packaging is designed to protect the piece while remaining suitable for gifting.
If there is an issue with your order, please contact us.
Returns & Refunds
Due to the nature of limited releases, returns are not generally accepted.
If there is an issue with your order, please contact us.
Orders may be canceled prior to shipment.
Returns are accepted within 7 days of delivery if the piece is in original, unused, resellable condition. Return shipping is the responsibility of the buyer.
Returned items must be properly packed to prevent damage during transit, ideally in the original packaging. The buyer is responsible for the condition of the item until it is received. Items that arrive back damaged may not be eligible for a refund. For this reason, insured shipping is recommended.
Refunds are issued once the returned item is received and inspected in acceptable condition.
Returns that do not meet these conditions may not be accepted.
Exchanges are not offered due to limited availability.